Answered By: Josh Weber Last Updated: Jan 28, 2021 Views: 85
If you need help with with blackboard features with blackboard you can consult the following guide
If you're having technical problems with Blackboard you can contact
Phone: 1-844-673-6786
1-518-320-1300* (Direct)
* Press option 1 to reach the help desk
Email: sunyonlinehelp@suny.edu
Telephone support is available during regular business hours (as listed below). During peak times, you may be asked to hold for support. Please know that at any time, you may opt to leave a voicemail, or you may choose our other support options. For faster service when contacting the SUNY ONLINE HelpDesk concerning your online course, please be at a computer with internet access and have your Student ID or username available. The average HelpDesk call takes approximately 5-10 minutes. Please call when your schedule permits.
SUNY ONLINE Support Hours for Blackboard:
| Days | Time Available |
| Monday – Friday | 7 am – 12 am EST |
| Saturday | 10 am – 8 pm EST |
| Sunday | 10 am – 9 pm EST |
Open SUNY at 1-844-673-6786
